1. Introduction & Data Controller
isecwire GmbH ("isecwire," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website, use our services, or otherwise interact with us. This Privacy Policy explains how we collect, use, store, and disclose personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR") and applicable German data protection legislation.
The data controller responsible for processing your personal data is:
isecwire GmbH
Friedrichstraße 68
10117 Berlin, Germany
Email: info@isecwire.com
2. Data We Collect
We may collect the following categories of personal data:
- Contact form data: Name, email address, phone number, company name, and the content of your message when you submit an inquiry through our website.
- Usage data: IP address, browser type, operating system, referring URLs, pages visited, time and date of access, and other diagnostic data collected automatically when you browse our website.
- Cookies and tracking data: Information collected through cookies and similar technologies as described in Section 4 below.
3. Purpose of Processing
We process your personal data on the basis of the following legal grounds under GDPR Article 6:
- Consent (Art. 6(1)(a)): Where you have given explicit consent, for example when subscribing to our newsletter or accepting non-essential cookies.
- Contractual necessity (Art. 6(1)(b)): To perform a contract with you or to take steps at your request prior to entering into a contract.
- Legitimate interests (Art. 6(1)(f)): To operate, maintain, and improve our website and services, to ensure IT security, and to conduct anonymized analytics.
- Legal obligation (Art. 6(1)(c)): To comply with applicable legal requirements, such as tax, accounting, and regulatory obligations.
4. Cookies & Tracking
Our website uses cookies to ensure proper functionality and to improve your browsing experience. We distinguish between the following types:
- Essential cookies: Required for the basic operation of the website (e.g., session management, security). These cookies do not require your consent.
- Analytics cookies: We use Google Analytics to collect anonymized usage statistics. These cookies are only set with your prior consent. Google Analytics may transfer data to servers in the United States; we have entered into a Data Processing Agreement with Google and enabled IP anonymization.
You can manage your cookie preferences at any time through our cookie banner or your browser settings.
5. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
- Right of access (Art. 15): You may request confirmation of whether we process your personal data and obtain a copy of that data.
- Right to rectification (Art. 16): You may request correction of inaccurate personal data.
- Right to erasure (Art. 17): You may request deletion of your personal data where there is no compelling reason for continued processing.
- Right to data portability (Art. 20): You may request to receive your data in a structured, commonly used, machine-readable format.
- Right to object (Art. 21): You may object to processing based on legitimate interests at any time.
To exercise any of these rights, please contact our Data Protection Officer at the address provided in Section 10.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 12 months unless a business relationship is established. Analytics data is anonymized and aggregated after 14 months.
7. Third-Party Services
We may share personal data with trusted third-party service providers who assist us in operating our website and delivering our services, including hosting providers, analytics platforms, and email service providers. All third-party providers are contractually obligated to process data in compliance with the GDPR and only on our documented instructions.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit (TLS/SSL), access controls, regular security audits, and employee training on data protection practices.
9. Changes to This Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.
10. Contact / Data Protection Officer
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Data Protection Officer:
Data Protection Officer
isecwire GmbH
Friedrichstraße 68
10117 Berlin, Germany
Email: dpo@isecwire.com
You also have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work, or place of the alleged infringement. The competent supervisory authority for Berlin is the Berliner Beauftragte für Datenschutz und Informationsfreiheit.